What is your minimum order quantity (MOQ)?
Our low MOQ makes us a good fit for small boutiques and new jewelry brands. Stock 925 sterling silver jewelry starts from just 10 pieces, while custom OEM/ODM jewelry starts from 30 pieces per style. We also accept mixed-style wholesale orders so you can test multiple designs.
Do you offer samples? How much do samples cost?
Yes, we offer wholesale silver jewelry samples so you can check quality before committing to bulk. Sample orders are charged slightly above wholesale price, and the cost depends on the style you choose. We also accept single-piece sample orders. Sample production takes 5–15 days and ships via DHL/FedEx/UPS with a tracking number.
What payment methods do you accept?
We accept secure payment via Wise, T/T bank transfer, XTransfer, and Airwallex — all popular methods for importing jewelry from China. For small orders, PayPal is also available. If you have a preferred method, we can discuss it case by case on WhatsApp.
What are your payment terms?
For smaller orders, full payment is required before production. For larger wholesale jewelry orders, our payment terms are flexible — we'll discuss the best arrangement for your situation.
How long does production take?
Our jewelry production lead time is fast: stock styles ship in 3–7 days, custom jewelry manufacturing takes 15–25 days (plus mold/CAD time), and samples take 5–15 days.
How do you ship? How much does shipping cost?
We offer worldwide shipping via DHL, FedEx, and UPS express. For lower-value orders, we may ship via cost-effective express lines such as 4PX, depending on the actual situation. Shipping cost depends on weight and destination — the final quote at order time is what applies.
Can you make custom designs (OEM/ODM)?
Yes, we're a custom jewelry manufacturer offering OEM and ODM jewelry services. Send us your sketch, reference photo, logo, or CAD file — we'll create a CAD model and a prototype for your approval before production.
What materials do you work with?
We specialize in 925 sterling silver jewelry, and also produce gold plated jewelry (14K/18K/rose gold/rhodium), moissanite jewelry, cubic zirconia (CZ), and freshwater pearl jewelry.
Is your jewelry nickel-free and hypoallergenic?
Yes, all our jewelry is nickel-free and hypoallergenic, so it's safe for sensitive skin. For silver items, partial testing reports are available on request.
Do you stamp 925 on your products?
Generally we stamp the 925 hallmark on our silver pieces. We can also add custom logo engraving for your brand — just confirm on WhatsApp before production.
Can I mix different styles in one order?
Yes, mixed-style wholesale orders are welcome — combine different 925 sterling silver jewelry styles to reach the minimum total quantity. Popular with boutique owners testing multiple designs.
What if there is a quality issue with my order?
We recommend ordering a jewelry sample first to check quality yourself. Every order is quality-checked and photographed before dispatch.